ABM Done Right Blog

Featured Article: How a Personal 1:1 ABM Approach Wins with Status Quo Accounts

Most organizations are looking for scale, so they automatically tune to 1:few and 1:many ABM programs. Less than 1/3 of ABM programs have a balanced approach that includes a 1:1 ABM, where sales, marketing, and customer success teams speak directly to the human buyers in accounts they want to win, protect and expand. It’s these companies that are taking a more personal 1:1 ABM approach that are driving success when it comes to increasing deal size, improving win rates, and driving ARR, GRR, and NRR growth.

Unfortunately, 69% of ABM programs underperform because GTM teams lack the alignment they need with target accounts. They lack the relevance they need to make an emotional connection with human buyers. They lack the account intelligence that is needed to guide social, email, and live conversations

In this article, Kristina Jaramillo (President of Personal ABM) shares why companies need to go beyond personalization, stop taking a camouflaged 1:1 approach, and start getting personal with tier 1 strategic accounts.

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Intent Data Is Not Enough to Turn Opportunities into Revenue

Intent data platforms like Bombora, ZoomInfo, True Influence, 6sense, LeadSift, Intentsify, and many others are enabling sales and marketing teams to rapidly evolve their programs from mass spray and pray tactics, to more targeted, personalized outreach campaigns.  While sales and marketing teams have accelerated their prospecting efforts, more than 50% of organizations using intent data are not seeing significant business impact. In fact, LinkedIn's State of Sales Report shows that 44% of organizations are seeing huge drops in responsiveness to phone, email, and social outreach. A Challenger study shows that the biggest challenge for 50% of sales and marketing teams is getting a response from buyers.

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Rethinking How You Sell and Market AI and Digital Transformation with ABM Content

In a recent Forbes article, “Rethinking How We Sell AI: From Transactions to Transformation”, the author (Jason Snyder) mentioned: “ AI isn’t a utility. It’s a transformation. And, transformation doesn’t come packaged in a SKU. The miracles people expect from AI - automating entire workflows, revolutionizing supply chains, predicting disease, ending hunger - don’t live in some pre-trained model you can swipe a credit card to access. These outcomes require time, trust, and tailored guidance. You can’t sell and market a miracle like it’s a microwave. AI demands context. Without it, all that “compute” generates noise.” To avoid noise, we need to rethink how we’re marketing and selling AI and digital transformation with our ABM content.

Read this article to see how AI and digital transformation tech companies need to change their approach to content.

6 Examples of How ABM Content Doesn’t Support ABM, Sales, Customer Success or Buyers

Many GTM teams retrofit ABM on top of existing content, messaging and processes – and then wonder why there is limited revenue impact. Part of the reason is that they didn’t change their ABM content to support the program, sales, customer success or buyers. Inside this article, you’ll see why….

● DAT Freight and Analytics struggled to go upmarket and engage enterprise buyers
● OpenWorks kept losing on price
● Uniphore saw accounts like Bank of America go dark after engagement
● Digizuite consistently lost to lower-cost providers (Bynder) and suites like Adobe and Sitecore
● Sumerian (now ITRS Group) was challenged with driving stage progression
● Ascension Logistics was not driving margin growth and expansion with companies like Sephora

Account-Based GTM: A Modern Approach to Winning with ABM

More people are talking about an account-based GTM. But, is ABGTM just another acronym like ABM, ABE, ABS, ABX? How does an account-based GTM differentiate from how teams are doing ABM today? What does an account-based GTM look like?

This article, the first in a series of articles that we will be doing on an account-based GTM will answer your questions.

How Most Companies Only Define Their Total Relevant Market (TRM) and Not Their ICP

When you target your core and engage with them the right way, that’s when win rates go up, stage progression accelerates, sales cycles go faster, and deal sizes increase.
When you align with your core, you build retention, you drive customer lifetime value, and expand deals as you provide greater value to them. But, very few GTM teams align with their core. They do not even know what their core is as they only defined their Total Relevant Market and not their ICP. This article shares how to define your ICP and the Winnable Accessible Market segment within your ICP.

The Signals and Account Insights That Unlike B2B Intent Data Are Predictive of High-Value Land and Expand Wins

Many GTM teams obsess over intent and it’s what they’re using to select ABM accounts even though there is very little predictability with the data that 6sense and others deliver. It doesn’t predict future actions, buying behaviors or if an account will grow with you or churn.

Inside this article, you’ll learn about the signals and account insights that should be layered on top of intent data to help you focus on the accounts that are most predictive of moving forward with you in a big way. You’ll see how you can identify accounts that are predictive of high-value land and expand wins as customer lifetime value is the metric that ABM should ultimately be looking to impact.

Real Examples of How Companies Are Not ABM Ready

Many GTM teams skip to defining goals, identifying the ICP, figuring out account prioritization, and outlining activities, campaigns and cadences. They do not do the readiness that will enable teams to drive the greatest revenue with ABM. Within this article, you’ll see 3 real-life examples of how organizations are starting ABM without being ABM ready – and what they should be doing instead.

Moving From a Transactional Sale to a Strategic, Account-Based Enterprise Sale Needs to Start with Marketing

We’ve been talking to Chief Sales Officers, VPs of Sales and other sales leaders that are wanting to move away from a transactional sale to a more strategic, account-based selling motion. However, instead of this being an organizational-wide initiative, it’s one that the sales team is undertaking on its own with limited success.

Read this article to see why enterprise sales transformation needs to start with marketing – and how we need to change the complete go-to-market.

How Marketing Teams Need to Align with an Account-Based GTM

ABM does not stop after an account is in the pipeline. ABM focuses on the journey a buyer takes from start to finish. Every touchpoint and piece of content forms part of the account experience with the aim of drawing an account through the sales funnel to a closed deal.

Impacting the buyer journey and customer lifecycle requires an account-based marketing alignment and integration across marketing teams. Read this article to see the role that product marketing, demand gen, field marketing and customer marketing can play in an ABM program.

Book a Free ABM Strategy Session and Get Even More ABM Insights…

Whether you are looking to start a new ABM journey or need help with your existing ABM program, let’s talk so you can become part of the 33% of programs that outperform in delivering business outcomes.

During our call we’ll discuss we’ll discuss…

  • 9Your business goals.
  • 9Your revenue challenges.
  • 9Your ABM readiness – and the steps you need to take.
  • 9Our personal account-based approach that drives stage progression, improving win rates and increasing deal sizes for clients.
  • 9How you can accelerate existing ABM programs and scale it in a way that drive business outcomes versus just pipeline growth.